1/3 of pharmacy customers wait 5+ mins for their prescription

A third of pharmacy shoppers wait more than 5 minutes in-store for their prescription.

What can pharmacies do to ensure this 5 minutes is;

a) valuable ‘spending time’?

b) not an annoying, frustrating experience for the shopper?

Find out how pharmacies can improve customer experience and grow sales with our new Pharmacy Tracking Programme.

Delegates at the Pharmacy Show 9-10th October, NEC can see me present the key headlines – let me know if you’ll be there!

Source: Pharmacy Tracking Programme - feedback from over 3,400 pharmacy shoppers across Alphega, Numark, Lloyds and independent pharmacy outlets.