Using communication to combat out-of-stocks
On-shelf availability remains the no.1 importance to convenience shoppers.
Midlands Co-op help minimise out of stocks by maximising communication. All available store staff ‘huddle’ twice a day to allocate aisles to re-face, re-front and make shopper ready.
him! recently visited two of their stores and were very impressed – take a look here
Source: Convenience Tracking Programme 2011