Wholesale channel is looking good

Great to see so many of you at the IGD’s Grocery & Foodservice Wholesaling Conference last week where Tom Fender, director at him!, shared insights on the key buying behaviours in both retail and catering wholesale segments.  The news was VERY positive;

• Retailers & caterers are buying more of their needs from their main wholesaler.
• Satisfaction ratings from retailers & caterers of their main wholesaler remain very high (c.8/10+ ave.)
• 90% of independent retailers say their delivered wholesaler is “a very good/good partner” to them
• 78% of suppliers are devoting more (& better) resource to RTM/independent sector

But of course, there’s still plenty of room for improvement, according to 8,000 wholesale customers.  Wholesale clients can access a copy of Tom’s slides by contacting your him! account manager.

Source: Cash & Carry Caterer, Cash & Carry Retailer and Delivered Catering Tracking Programmes.