When do we collect data? We may collect personal information from you when you do the following through our Website:
order products from us;
register as a user on our Website;
register to receive our newsletters; and
contact us with a question or complaint.
What personal information do we collect from you? We may collect the following personal information from you:
phone number (land line, mobile and fax);
credit or debit card details; and
What do we do with your personal information? When you give us any personal information as indicated above, we use your personal information to:
enable you to use any services that we may from time to time provide through the Website;
enable you to become a registered user on our Website;
process your transaction or subscription and correspond with you accordingly;
provide you with information about our products and services, our latest news or special offers which may be of interest to you unless you opt to be excluded from these communications;
track activity on our Website for market research purposes so that we can improve the usefulness and content of the Website but, in carrying out such activity, we use the personal information in aggregate and on an anonymous basis;
stop you posting or sending offensive, inappropriate or objectionable content anywhere on our Website or where you otherwise engage in any disruptive behaviour on the Website.
This may involve informing relevant third parties such as your employer, e-mail/Internet provider and law enforcement agencies about the content and your behaviour; and for Website administration (including enabling us to respond to any comments on the Website or feedback you may give us).
To whom do we pass your personal information? We will not share personal information collected via the Website and will only disclose personal information to government bodies and law enforcement agencies, successors in title to our business and suppliers we engage to process data on our behalf.
International transfers of personal information On the basis that the Internet is a global environment, using the Internet to collect and process personal data necessarily involves the transmission of data across international boundaries. Therefore, by browsing the Website and submitting personal information to us, you acknowledge our processing of your personal information on this basis.
Cookies When you view our Website we may store information on the hard drive of your computer in the form of a "cookie" (essentially a small text file). Cookies allow us to tailor the Website to your interests and preferences. For example, a cookie might contain information about the web pages you have visited on the Website, which could allow us to customise your next visit to the Website. However, cookies do not allow us access to the rest of your computer and we do not use them to collect personal information about you. Most Internet browsers enable you to delete cookies or to receive a warning before a cookie is stored on your hard drive. Please refer to your browser instructions or help screen to learn more about how to do this. However, should you decide to disable any cookies we place on your computer you may not be able to use certain services or facilities on the Website and we will not be able to provide you with a personalised service.
Linking to other websites The Website may contain hyperlinks to websites owned and operated by third parties. These websites have their own privacy policies and we urge you to review them. They will govern the use of personal information you submit whilst visiting these websites. We do not accept any responsibility or liability for the privacy practices of such third party websites and your use of such websites is at your own risk.
IP Addresses We study visitor trends since we are interested in the successful dissemination of information through the Website. Our server creates log files of information such as the Internet Protocol (IP) address from your network, what pages were explored and the length of your visit. Analysis software is used to generate reports which help us to learn more about how we can enhance your experience with the Website. This information is not used to develop a personal profile of you.
The log files are regularly purged. An IP address is a number designated for your computer by your Internet service provider to provide access to the Internet. Generally, an IP address will change every time your computer connects to the Internet. However, if you have a broadband connection, it is possible that the IP address that we may gather may contain information that may be deemed identifiable. This could occur due to the fact that by using certain broadband connections, your IP address would not change and could be associated with your personal computer.
We may use your IP address to gather aggregate information on use. But we will only be able to identify you individually if we have the means of linking the IP address to you as a particular user.
This usually requires access to additional information which we do not seek. 10. Your right to see your personal information You have the right to request a copy of the personal information that we hold on you and to have any errors in that information corrected. We charge a small fee for such requests.
Please address your request to our data protection manager at email@example.com
We will use reasonable efforts to supply, correct or delete personal information about you on our files.