About him!

him! is a research-based retail consultancy, working with over 120 blue-chip organisations in retail, wholesale, on-trade and foodservice.

him! has spoken to 15 million customers at "the moment of truth" via our numerous continuous syndicated customer tracking programmes to become better informed advisors to our clients.

him! turns answers into action....using customer insight to grow sales and profits.

him! works with both retailers and suppliers, distributors or service-providers - facilitating joint workshops to improve collaboration.

Our programmes have become "the common language" in their respective industries - unbiased independent customer feedback.

him! operates customer tracking programmes in convenience, impulse, forecourts, off licences, route-to-market/wholesale, pubs & bars, pharmacy chains, coffee shop chains, high street food-to-go chains, catering & foodservice.

The programmes are full disclosure - everyone has access to the same information - helping to identify best-practice, and benchmark performances.

See who we work with and what our customers say about us

To learn more about our programmes, go to our programmes and services page.