Blog RSS Blog RSS Feed d4faec83-9346-4258-b47b-3e0a8abd7da5 <![CDATA[Laugh and the world laughs with you]]> Don't just use the board outside your pub for opening hours- its a very important marketing tool!

]]> Wed, 11 Apr 2012 16:14:37 GMT 8507bb8e-b428-405d-acdd-cec8af016cf7 <![CDATA[Multi connectivity with your customers]]> Today we look at how one bar in the US has moved sideways from just serving drinks and food to becoming a real part of their customers' lives]]> Wed, 21 Mar 2012 11:05:53 GMT 9a4148b1-0510-4cca-b0fe-cc96767c77c6 <![CDATA[The Genie in the lamp]]>
]]> Tue, 20 Mar 2012 16:19:36 GMT 1b965067-2c69-45c9-adeb-df951c16040e <![CDATA[The Convenience Performance Seminar - 16th May 2012]]> The Convenience Performance Seminar is specially designed to give convenience retailers the essential information and strategies they need to improve retail performance. Attend this seminar to hear the latest key trends in convenience retailing, develop better retail strategies, and learn from leading retailers and suppliers. 
]]> Wed, 14 Mar 2012 21:08:02 GMT 5ccbf3cc-1774-44f7-9e25-cb84428710da <![CDATA[Is it all Jagerbombs and Pot Noodles for students?]]> How valuable are students to the pub industry?]]> Wed, 07 Mar 2012 11:05:14 GMT 38196297-9ec3-4e00-9797-9c41fdf0b622 <![CDATA[HIM works with ACS on 'Voice of Local Shops' quarterly survey...]]> HIM are delighted to be working with the ACS to help them deliver the ACS 'Voice of Local Shops' survey.
 
This is a quarterly retailer opinion survey that will track attitudes of independent convenience store retailers. The survey is conducted with a pool of 200 retailers, geographically spread and balanced between unaffiliated and symbol retailers, and is a snapshot of how retailers are feeling about the performance of their business as well as their experience of crime and their links to the community.
]]> Tue, 06 Mar 2012 19:26:53 GMT df6bd86c-69b0-4819-8549-f00e03c84e86 <![CDATA[More retailers join him!’s Convenience Tracking Programme...]]> him! research & consulting is delighted to announce that Martin McColls and The Cooperative Group have both signed up to CTP (Convenience Tracking Programme) with immediate effect.
CTP is the UK authority on shopper insights for the convenience sector.  Almost 1 million shopper insights will be captured by HIM via CTP in February & March 2012 alone, as we speak to almost 25,000 shoppers face-to-face across branches of most UK c-retailers. Martin McColls and The Cooperative Group join over 80 other convenience retailers, suppliers and manufacturers in this long established and esteemed tracking programme.
Tom Fender, Managing Director, said of the new additions to the programme: ‘HIM are delighted to welcome these 2 exciting and important convenience retailers into CTP and we look forward to working with them closely delivering actionable insight over the coming months.’
 

]]> Mon, 30 Jan 2012 10:20:51 GMT 0ca69766-d5eb-4d8f-84bb-b929dbfa766a <![CDATA[Are telesales staff the key to success?]]> Well they are certainly an integral part of a successful delivered wholesaler. Our latest research highlights a massive opportunity for further training and development of telesales teams to make these staff reach their full potential.  Read more here...

]]> Mon, 26 Sep 2011 14:43:17 GMT 8cf99625-39d1-49dc-b0d2-d4c2a085dfb0 <![CDATA[Price marked packs are set to grow]]> According to our latest recent in-depth shopper study, price marked packs are here to stay; 65% of independent convenience retailers predict the sale of PMPs will increase.Read more here...

]]> Tue, 20 Sep 2011 14:45:38 GMT 9d12c546-dcd0-4311-b26a-2d3879180315 <![CDATA[Strong alignment between Morrisons & Iceland shoppers]]> A strong shopper alignment already exists between Morrisons and Iceland Foods, which could make matters easier if the former decided to bid for the frozen food chain, according him! research.  We've spoken to over 1,000 Morrisons and Iceland shoppers and found that the Iceland shopper base is remarkably similar to Morrisons in many ways.  Read more here...

]]> Thu, 25 Aug 2011 14:20:56 GMT df42f800-146a-426d-960c-4cf13776480b <![CDATA[Trade press still effective communication tool]]> 70% of independent convenience retailers read trade press at least once a month - but what are they reading?  Find out more here...

]]> Thu, 18 Aug 2011 17:02:28 GMT 43586f93-1664-4c3a-9e75-1ebe36a5f331 <![CDATA[Category management is dead, mission management is the future?]]> The key reason shoppers use convenience stores is simple: convenience!  Convenience stores need to ensure they focus specifically on providing increasingly convenient solutions  to shoppers need.  Essentially, convenience retail needs to become about making the shopping trip, and thus ultimately shoppers’ lives, easier and easier.

In this blog, we consider the future of category management vs mission management.

]]> Thu, 11 Aug 2011 14:52:40 GMT 04216b35-81b2-4f75-bfe4-2cf68bc73dd2 <![CDATA[What women really want. ]]> With Christmas just around the corner, men around the world will soon be asking themselves a critical question, what do women really want?  him! research & consulting’s feedback from 1,400 female pub and bar customers reveals what many already suspected; women don’t necessarily know themselves!

]]> Tue, 09 Aug 2011 19:36:36 GMT d3613233-58da-481f-ac41-05902783e8d8 <![CDATA[Punch Taverns joins Tenant Track]]> him! research & consulting is delighted to announced that Punch Taverns is the latest company to join him!'s Pub Tenant Survey - Tenant Track.
 
Each year him! speaks to 500 pub tenants to gain robust, independent and credible feedback from licensees and tenants to assist Pub Cos and suppliers with their planning and strategy development.
 
Telephone interviews have been conducted with over 500 tenants at Admiral, Greene King, Marston's, Punch Taverns and Scottish & Newcastle.
 
A spokesman from Punch Taverns said: "Honest feedback from licensees helps us to shape our business and ensures that we can measure the impact of the initiatives we deliver. Joining Tenant Track gives us an addition mechanism to measure this."
 
Katy Moses, Business Development Manager said: “we are absolutely delighted that Punch Taverns has joined him!’s Tenant Track Programme, this  really does demonstrate how important this programme can be to the channel and improving standards.”
 
For more information on him!'s Tenant Track Programme please contact Katy.Moses@him.uk.com  07912 717 567 or visit www.him.uk.com

]]> Tue, 09 Aug 2011 16:53:04 GMT a2ed7f4c-da52-41ce-b80c-f7d0118463a7 <![CDATA[him! launches new look website]]> Why not check out him!'s NEW free resources section where you can access our quick facts completely free of charge. Quick facts are taken from our various customer insight programmes, or why not watch him!'s videos of the latest retail developments in USA.  

]]> Thu, 28 Jul 2011 16:46:24 GMT 1c7099e7-6308-4205-8609-073da46a9a5c <![CDATA[The power of upselling]]> ‘Suggestive selling’ or 'upselling' by staff can increase promotional penetration by as much as 3 times, & drive impulse purchasing by 100%.

]]> Fri, 22 Jul 2011 16:59:51 GMT 0c8b8c24-e5ba-4c39-b8d4-b411adfb3e30 <![CDATA[5 minutes with Midland Co-op]]> Midlands Co-operative were voted  ‘Best convenience retailer’ according to 24,000 shoppers at the 2011 CTP awards.  Michael Spencer, Head of Retail Trading at Midlands Co-operative shares some of their key focus areas...

]]> Fri, 15 Jul 2011 16:47:10 GMT 0e10e377-8ecb-4938-969a-3da1300c6c2c <![CDATA[Price-marked packs – putting an end to the confusion!]]> For years retailers and suppliers and wholesalers have had mixed opinions on price-marked packs – the time has come for the fighting to stop!  Overall, price-marked packs have grown in popularity with shoppers, and they have a critical role to play in achieving positive price perception.

]]> Thu, 14 Jul 2011 16:51:46 GMT