Convenience Retailers ‘Can’t Do It Alone’

1-in-4 shoppers are not fully satisfied with the range of products available to them in convenience stores, according to new research from him! research & consulting. Between 11% and 15% say that a better range would make them more likely to use c-stores for both topping up and evening meal solutions. Combine that with the fact shoppers have generally never been ‘over the moon’ with prices and promotions on offer in convenience, and surely you've got a call to action worth listening to.

Katie Littler, Insights Director at him! says they’ve heard a call for help from convenience retailers: “The only way we are going to see a really significant, industry wide change in how UK shoppers view the UK convenience industry is by working together. Retailers want to work closer with suppliers.” 

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