Diversifying Services

The key reason shoppers use convenience stores is simple.  Convenience.  Convenience stores need to ensure they focus specifically on providing increasingly convenient solutions to shoppers’ everyday needs.

Also, with the competition of supermarkets and discounters increasing, convenience has to remain competitive by offering something extra to build trust and loyalty.  C-stores have plenty of strengths to leverage as they are the number two choice for services, news, lottery and tobacco after newsagents.

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