The highs and lows of 2013

At the start of 2013 we predicted that the year would remain a challenging one as the post-recession trend of control remained, and traditional shopping channels became more blurred.

What we didn’t predict, however, was an erosion in trust with the horsegate scandal, but cue convenience stores who were and are well placed to reassure shoppers with their locally-sourced offer. Encouragingly, we now see trust restoring, with the notion of confidence coming particularly from younger shoppers.

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