At your community's service

In a near saturated market place, every retailer needs a point of difference to lure shoppers to their stores, and offering in-store services is one way to achieve it. According to the HIM CTP survey 2013, some 53% of PayPoint shoppers came to the store specifically for that reason – meaning you’re likely to be losing out to a competitor if you’re not offering it. 

“You need services nowadays, whether you want them or not,” says Worcestershire Costcutter reailer Chaz Chahal. “There’s always something out there in convenience, so you have to keep your eyes open to new developments.”

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