him! news

• him! launches Symbol Track

  him! has spoken to 140 symbol retailers as part of a new study called Symbol Track.

  July 30, 2010

• him! is now on facebook!

  Just search for him! research and consulting and 'like' our page

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• Take the him! quiz!

  Questions below - email your answers to Molly.wilmot@him.uk.com for your chance to win a bottle of Champagne! All the answers can be found on this website...

  July 30, 2010

• The Co-operative Group is selling wine to a higher proportion of its shoppers than any other convenience chain in CTP

  The Co-operative Group is selling wine to a higher proportion of its shoppers than any other convenience chain in CTP

  July 28, 2010

• 6% of shoppers are visiting Lidl to buy an item for their ‘meal for tonight'

  July 28, 2010

• Do we really need a different strategy for small format supermarkets and convenience format stores?

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• Want to find out how you should be communicating most effectively to caterers and foodservice outlets within the UK?

  Two thirds of caterers think their customers prefer them to use ‘well known brands' for front of house products.

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• Want to know why people aren't visiting pubs as frequently?

  The main reasons that low frequency pub customers aren't visiting pubs more often is because they think drinks are ‘too expensive' and that pubs are ‘too noisy and crowded', according to our new Driving footfall into pubs survey of 500 infrequent pub goers.

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• Waitrose has revealed plans to open an additional 40 stores a year between 2011 and 2015

  Three-quarters of Waitrose stores will be convenience stores, according to the Sunday Telegraph newspaper

  July 28, 2010

• Want to know which WHOLESALER has increased their customer satisfaction ratings, in 12 out of 14 areas?

  The 2010 Cash and Carry Caterer/Retailer Tracking Programme (and Delivered Wholesale!) - need more information?

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• Shepherd Neame Scoops two awards

  A big congratulations to Shepherd Neame who took home two awards at this week's OnTrack Unveiling and Awards.

  July 16, 2010

• 2010 Wholesale Awards Winners Announced

  him! research & consulting is delighted to reveal the winners of the 2010 Wholesale Awards, the only awards in the industry based entirely on customer feedback.

  July 15, 2010

• Which pub co. do you think has the most satisfied tenants?

  Well, that would be telling, but I can tell you that MARSTON'S Tenants are the most satisfied with the clarity of their contractual agreement with their Pub Co. Want to know more?

  July 9, 2010

• Driving footfall to pubs report only £950

  In addition to the 4,000 pub customers which him! research & consulting speaks to as part of OnTrack - the annual pub customer tracking programme, him! has also spoken to over 500 pub consumers who do not visit the pub very often to understand what would encourage them to visit more regularly.

  June 29, 2010

• Ontrack shows that ‘money off vouchers’ would encourage just over 1-in-6 pub/bar customers to try a different wine brand

  We also have these figures for beer drinkers specifically…and spirits…and cider drinkers…

  June 11, 2010

• him! is very pleased to announce David Sands Ltd as ‘Best convenience retailer’ for CTP 2010. Congratulations!!

  To learn more about what David Sands Ltd are doing differently, better and best contact katy.moses@him.uk.com

  June 11, 2010

• Asda’s leap into small store format with the purchase of Netto, means grocery suppliers will need to begin planning for range harmonisation.

  A new him! report compares shopper insights from 700 Asda shoppers and 700 Netto shoppers....want to see a copy of these insights - contact katy.moses@him.uk.om NOW!

  June 11, 2010

• Congratulations to Esso who have been voted ‘best forecourt retailer’ by 4,000 forecourt shoppers at the prestigious 2010 CTP Awards this week.

  Want to know why Esso were voted number 1.....

  June 11, 2010

• A huge congratulations to Nisa who won the prestigious title of ‘Best Symbol Retailer’ at this week’s 2010 CTP awards.

  Want to know which other Retailers picked up an award....

  June 11, 2010

• According to him!'s CTP programme, one particular retailer has a higher proportion of shoppers visiting their store for services than bread!!

  Want to know which categories are football drivers for other retailers....contact katy.moses@him.uk.com

  June 11, 2010

• him!'s C&C Programme highlights the various considerations which are important to different types of caterers when deciding what to put on a menu

  Results are out next month, so why not book your place at Weds 14th July's "Wholesale Unveiled" – contact georgina.wild@him.uk.com for more details

  June 11, 2010

• CTP Awards 2010 Winners announced

  him! research & consulting is delighted to announce the winners of the 2010 CTP Awards. The Convenience Tracking Programme (CTP) Awards are the only industry awards to have shopper & store staff judges.

  June 10, 2010

• The convenience channel is a growing force to be reckoned with as sales broke the £30bn barrier last year

  CTP 2010 indicates that c-stores are now increasingly meeting demand for fresh and value - which means they can better compete with th ebig multiples

  June 4, 2010

• him!'s Discounter 2010 study indicates that high levels of impulase are happening across the discounter channel.

  Contact katy.moses@him.uk.com today for more details - New 2010 results are available now.

  June 4, 2010

• him! research & consulting is currently talking to over 5,000 cash & carry customers at depots up and down the country

  Our 2010 results will be available next month and will also be unveiled on Weds 14th July at the Wholesale Awards 2010 - Book your place NOW

  June 4, 2010

• Asda’s takeover of Netto’s 193 UK stores last week could ignite another price war

  him! research suggests that shoppers are generally happy to pay +13% at smaller format stores vs. the supermarkets. - find out what impact this could have!

  June 4, 2010

• Customers are willing to pay more in a c-store than a supermarket.

  Want to know why? - Base your answer on FACT as opposed to gut feeling.

  June 4, 2010

• Makro aims to roll out its foodservice delivery scheme across it’s entire estate following a recent successful trial.

  him! are pleased to announce that Makro will be one of the wholesalers benefitting from these customer insights, Call katy.moses@him.uk.com today to join them in benefitting

  May 28, 2010

• CTP unveiled that 1-in-4 Co-op convenience store shoppers are on a ‘newsagent mission’

  What implication does this have on Co-op and the various categories stocked in store? - Speak to Katy.moses@him.uk.com

  May 28, 2010

• Shoppers are visiting Poundland more frequently and spending more per trip in 2010, compared with 12 months ago, according to our latest Discounter Tracking Programme.

  Want to learn whether shoppers are visiting the other discounter chains more or less vs 12 months ago? - speak to katy.moses@him.uk.com

  May 28, 2010

• Want to know how to grow food/drink-to-go sales in the forecourt channel

  Forecourt retailer of the year, as voted by 4,000 shoppers, will be announced at this year's CTP awards on Weds 9th June

  May 28, 2010

• Symbol retailer of the year, as voted by 8,000 shoppers, will be announced at this year’s CTP awards on Weds 9th June

  Last chance to buy the few remaining tickets, contact georgina.wild@him.uk.com today.

  May 28, 2010

• NEW -  Price and Promotion Tracker can help you keep track of which SKUs have been listed and which have been de-listed, on a daily basis.

  Contact katy.moses@him.uk.com now for more information and a free, no obligation trial.

  May 28, 2010

• OnTrack 2010 results will be released in July 2010

  Come along on Thursday 15th July 2010 where the latest OnTrack results will be unveiled.

  May 28, 2010

• NEW Price & Promotional Tracker from him!

  This new service from him! allows you to quickly track and compare prices of over 600,000 SKU's daily across multiple retailers via bespoke reports and daily email or text alerts.

  May 25, 2010

• him! research & consulting has just spoken to 550 Wilkinson shoppers and 580 Poundland shoppers

  What to know more about these shoppers?

  May 14, 2010

• As from today him! will be talking to over 3,000 pub and bar customers as part of OnTrack 2010.

  Want to know what these customers think and how they behaviour whilst in pubs / bars?

  May 14, 2010

• him! has just spoken to 8,300 shoppers and 100 retailers at independent/symbol convenience stores

  Want to be amongst the first to see these insights?

  May 14, 2010

• 1 in 4 frozen food shoppers said PMPs would impact their purchase.

  Want to know how this differs across categories...?

  May 14, 2010

• 16% of shoppers at Small Supermarkets are on a Food to go mission

  Want to know more...speak to katy.moses@him.uk.com

  May 14, 2010

• him!'s CTP 2010 indicates that 'half of those shoppers using a forecourt are on a fuel only mission'

  Brand new forecourt specific shopper insights are available NOW from CTP 2010

  May 14, 2010

• Fact: Less than 1-in-2 lager drinkers in pubs/bars know how much they just paid for their drink - according to him!'s OnTrack study 2010

  No surprise, that price isn't at the top of lager drinkers' decision hierarchy - Want to know what is...?

  May 7, 2010

• him! 2010 CTP- base your decisions on FACT, not gut feeling!

  CTP 2010 shows that the proportion of 'fuel only' shoppers at forecourts has risen year-on-year

  May 7, 2010

• The number of Co-op shoppers who are members of the Co-operative society is increasing according to him!'s CTP 2010 study

  Find out whether the number of shoppers actually using their membership card in store has also increased?

  May 7, 2010

• him!'s 2010 discounter tracking programme indicates that shopper demographics within this channel are still changing...

  Want to know how demographics effect your shoppers visit frequency, spend and purchses.....contact katy.moses@him.uk.com NOW

  May 7, 2010

• The Small Supermarket Tracking Programme provides insight on shoppers and shopping behaviour by country and by region, to help you successfully tailor your strategy.

  Find out if and how Scottish shoppers priorities are different and what retailers need to do to satisfy them...

  May 7, 2010

• him! asked 3,400 independent convenience retailers where they turn for information and advice...

  The 2010Cash and Carry Caterer/Retailer Tracking Programme - need more information?

  May 7, 2010

• As part of him!'s Discounter Tracking Programme 2010, 600 Iceland shoppers where interviewed!

  Hot off the press feedback Now available - find out what sales opportunities exist for your business at Iceland.

  April 16, 2010

• A lot can change in a year! - him!'s latest CTP 2010 findings - Call katy.moses@him.uk.com NOW for further information!

  Results from the BRAND NEW Convenience Tracking Programme 2010 will soon be available - be among the first suppliers / retailers to recieve these insights!

  April 16, 2010

• him!'s Small Supers Programme indicates that half of those shoppers interviewed think their supermarket supports charities!

  Find out more about small supermarket shoppers though speaking to kay.moses@him.uk.com

  April 16, 2010

• him!'s ontrack study reveals that women are more more concerned about calorie content when in pubs / bars than men. 

  Find out what initiativies other companies are adopting as a result and how your business adopt a similar approach?

  April 16, 2010

• him! has just spoken to 8,300 shoppers at independent and symbol convenience stores including Premier, Mace, Spar, Nisa and Lifestyle Express, as part of CTP 2010.

  The 2010 Symbol Track, Cash and Carry Caterer/Retailer Tracking Programme (and Delivered Wholesale!) - Need more information contact katy.moses@him.uk.com

  April 16, 2010

• According to him! Pubs/bars that serve food are attracting 450,000 more weekly customers compared with 6 months ago

  For information on how to optimize food and drink sales in the on-trade contact katy.moses@him.uk.com

  April 9, 2010

• Bestway has announced it intends to grow its share of the foodservice market.

  Want to know what caterers really want from their cash & carry or delivered wholesaler? - him! speaks to over 3,000 caterers every year

  April 9, 2010

• The majority of Co-operative small supermarket shoppers said that ‘getting in and out of the shop as quickly as possible’ was more important than cheaper prices!!

  Speak to him! about improving your speed of service today!!

  April 9, 2010

• 28% of discounter shoppers bought over 50% of their toiletries at discounters in 2009

  Find out how this differs in 2010 - our latest results Discounter results are available next week!!!

  April 9, 2010

• Londis launch a new scheme to encourage value-driven shoppers to choose own label

  him!'s latest Recession Study shows that 30% of UK adults intend to buy more 'value' own label products in the next 12 months - find out how this comparse to 2009

  April 9, 2010

• Whole Foods Market is set to restart it’s expansion in the UK

  him! can provide you with valuable insights on what shoppers want from supermarkets in the UK - Prices start from just £5,000!

  March 9, 2010

• him!'s CTP study indicates that shoppers think the Co-op offers good Value for money!

  Find out how this compares to other supermarket owned c-stores...

  March 26, 2010

• him!'s Wholesale Awards 2010 on Wednesday 14th July.

  Who will be voted the 'Best Wholesaler' in 2010...results are based on 7,000 wholesale customers.

  March 26, 2010

• The cash & carry industry’s continued focus on attracting catering customers is paying off.

  The cash & carry industry's continued focus on attracting catering customers is paying off. Brand new research from him! shows that visit frequency by catering customers to cash & carries has increased for the third year in a row.

• Food is a key footfall driver to pubs, fact.

  Serving good food also encourages customers to spend longer and spend more money in the pub. So, what improvements do customers want?

  July 2, 2010

• The winners of the 2010 CTP Awards are...

  him! research & consulting is delighted to announce the winners of the 2010 CTP Awards. The Convenience Tracking Programme (CTP) Awards are the only industry awards to have shopper & store staff judges.

  July 10, 2010