July 2011

him! launches new look website

Why not check out him!'s NEW free resources section where you can access our quick facts completely free of charge. Quick facts are taken from our various customer insight programmes, or why not watch him!'s videos of the latest retail developments in USA.  

Date: 28 July 2011

Tags: customer, insight, research, retail, shopper, syndicated


The power of upselling

‘Suggestive selling’ or 'upselling' by staff can increase promotional penetration by as much as 3 times, & drive impulse purchasing by 100%.

Date: 22 July 2011

Tags: convenience, research, shopper


5 minutes with Midland Co-op

Midlands Co-operative were voted  ‘Best convenience retailer’ according to 24,000 shoppers at the 2011 CTP awards.  Michael Spencer, Head of Retail Trading at Midlands Co-operative shares some of their key focus areas...

Date: 15 July 2011

Tags: awards, convenience, CTP, research, shopper


Price-marked packs – putting an end to the confusion!

For years retailers and suppliers and wholesalers have had mixed opinions on price-marked packs – the time has come for the fighting to stop!  Overall, price-marked packs have grown in popularity with shoppers, and they have a critical role to play in achieving positive price perception.

Date: 14 July 2011

Tags: convenience, retail, retailers, value, wholesale