What we do
Your shoppers are talking to us...
We speak to over 40,000 shoppers face-to-face each year, working collaboratively with retailers and suppliers to grow sales and profitability.
We speak to shoppers across 6 key retail channels:
The wholesale customer is another key USP for HIM and the “out of home eating customer” as the industry and our clients focus their investment here.
We speak to retail & food service customers in both cash & carry and delivered routes to explain the customer performance in the UK wholesale market. We also speak to food on the move shoppers in coffee shops, cafes, sandwich bars.
HIM research services:
- Syndicated Research - Our syndicated customer insight research provides our clients with an invaluable understanding of consumer attitudes.
- Tailored Solutions - We provide bespoke research and consulting services on an ad hoc basis, tailored to the specific needs and requirements of each client.
- Consulting and Facilitation - Our team have a valuable blend of experience across all aspects of the retail sector. We combine this with our bank of shopper and customer feedback, making him!'s advice and recommendations a huge asset to our clients.
- Conference Speaking - We deliver insight driven, thought provoking presentations at over fifty industry events per year.